System Engineer 2 - Contract

Compensation

: $105,220.00 - $159,730.00 /year *

Employment Type

: Full-Time

Industry

: Information Technology



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Purposes

A System Engineer 2 is responsible for the systems and infrastructure which support a product. The System Engineer participates in implementation of projects. The person in this role generally help maintain these systems on a day-to-day basis. This role responds to escalated service requests. This role implements approved production changes and participates in incident resolution. This position is on the ServiceNow Platform team. The engineer will participate in projects for workflow and process automation using ServiceNow configuration tools. The position, also, helps support Citizen Developers through training, consulting, reviewing code, and release tasks.

This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.

Responsibilities
Fulfill service requests
Perform approved scheduled maintenance according to a documented change plan
Promptly respond to and resolve incidents and monitoring alerts
Validate proper solution operation after changes, either to the system itself or changes made to systems upon which the system is dependent
Escalate incidents as necessary
Perform basic research to evaluate a range of product offerings and evaluate emerging trends
Maintain documentation and knowledge-based articles
Validate system backups
Adhere to all security guidelines and ensure all others with access are doing the same



Qualifications
Education:
Bachelor''s degree in related field, or equivalent professional experience



Work Experience:
2+ years of relevant experience. At a minimum, has experience managing Unix or Windows servers and a working knowledge of network management principles



Demonstrated Skills & Abilities:

The successful candidate will have: Solid scripting skills
Experience working with customers to clarify requirements
Experience designing, developing, and testing applications
Ability to troubleshoot operational issues
Have a commitment to quality and customer service
SysAdmin experience in ServiceNow will help, but is not required.
Strong oral and written communication skills
Strong knowledge of Unix or Windows servers and network management principles



This job operates in a professional office environment
To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment



Worthiness Qualification

Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.

Posting Notice/More Info.

Please Note: All positions are subject to close without notice.

Find out more about the many benefits of Church Employment at

PandoLogic. Keywords: Customer Service Administrator, Location: Riverton, UT - 84065by Jobble
Associated topics: equipment, infrastructure, ip, maintenance, satcom, satellite, server, system engineer, system specialist, system technician * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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