System Engineer 2 - Contract

The Church Of Jesus Christ Of Latter-Day Saints in South Jordan, UT

  • Industry: Information Technology - System Engineer And Technician
  • Type: Full Time
  • Compensation: $105,220.00 - 159,730.00 / Year*
position filled
Purposes A System Engineer 2 is responsible for the systems and infrastructure which support a product. The System Engineer participates in implementation of projects. The person in this role generally help maintain these systems on a day-to-day basis. This role responds to escalated service requests. This role implements approved production changes and participates in incident resolution. This position is on the ServiceNow Platform team. The engineer will participate in projects for workflow and process automation using ServiceNow configuration tools. The position, also, helps support Citizen Developers through training, consulting, reviewing code, and release tasks. This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel. Responsibilities Fulfill service requests Perform approved scheduled maintenance according to a documented change plan Promptly respond to and resolve incidents and monitoring alerts Validate proper solution operation after changes, either to the system itself or changes made to systems upon which the system is dependent Escalate incidents as necessary Perform basic research to evaluate a range of product offerings and evaluate emerging trends Maintain documentation and knowledge-based articles Validate system backups Adhere to all security guidelines and ensure all others with access are doing the same Qualifications Education: Bachelor's degree in related field, or equivalent professional experience Work Experience: 2+ years of relevant experience. At a minimum, has experience managing Unix or Windows servers and a working knowledge of network management principles Demonstrated Skills & Abilities: The successful candidate will have: Solid scripting skills Experience working with customers to clarify requirements Experience designing, developing, and testing applications Ability to troubleshoot operational issues Have a commitment to quality and customer service SysAdmin experience in ServiceNow will help, but is not required. Strong oral and written communication skills Strong knowledge of Unix or Windows servers and network management principles This job operates in a professional office environment To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment Worthiness Qualification Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy. Posting Notice/More Info. Please Note: All positions are subject to close without notice. Find out more about the many benefits of Church Employment at PandoLogic. Category: , Keywords: Customer Service Administrator
Associated topics: equipment, infrastructure, ip, maintenance, network, satcom, satellite, server, system technician, technician

* Estimated salary


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